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FAQ

FAQ

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  • Can you fully customize the tin box?
    Yes, we offer full customization including size, shape, structure, thickness, and printing. You can provide your design or concept, and we will assist with sampling and production.
  • What is your MOQ (Minimum Order Quantity)?
    Our MOQ is usually 3,000–5,000 pcs depending on size and design. Lower MOQ is available if using existing molds.
  • What is the lead time for samples and mass production?
    Sample production takes about 7–10 days, and mass production usually takes 20–30 days depending on order quantity.
  • Can you help with design?
    Yes, our design team can assist with structure design and artwork optimization based on your brand.
  • Are your tin boxes food-safe?
    Yes, we use food-grade tinplate suitable for packaging tea, cookies, candies, and other food products.
  • What finishing options do you offer?
    We offer various finishes such as glossy, matte, textured, UV coating, embossing, and hot stamping for premium packaging.
  • Do you ship internationally?
    Yes, we have extensive export experience and support sea freight, air freight, and express delivery.
  • How do you ensure product quality?
    We follow strict quality control procedures from raw materials to finished products to ensure consistent quality.
  • How is the price calculated?
    Pricing depends on size, quantity, printing, and finishing. We will provide a detailed quotation based on your requirements.
  • What files do you need for customization?
    AI, PDF, or CDR files are preferred. If you don’t have them, we can help create the design.